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CRM

CRM

Client information is the key to a good customer relationship. The customer's preferences, personal details, past orders and purchases, past incentives, must be stored and used to better relate to the customer.

The large amount of data involved can often cause problems, however. Retrieving the specific information you want from such a large store can be impossible unless you have a good database system in place. Furthermore, the client information database must be connected to the web servers, email servers, sales support software and other systems in the company.

management systems offer a solution to all these integration problems. Our membership solution provides a database driven system with menus, linked to web questionnaires and forms. The system can either work standalone and provide all the database interfaces necessary to exploit customer information or can be linked with other CRM systems or Microsoft Outlook.

For a free appraisal, advice or a consultant visit, please call one of our offices or fill in a Contact form now! .


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